Parkland College Library is deeply committed to protecting the privacy and confidentiality of library users. This commitment is in compliance with local, state and federal rules, as well as Parkland College policies and procedures, and is consistent with the American Library Association’s Code of Ethics.
We abide by Article III of the Code of Ethics of the American Library Association: "We protect each library user's right to privacy and confidentiality with respect to information sought or received and resources consulted, borrowed, acquired or transmitted."
Patron privacy is taken very seriously by the library staff. Staff cannot tell you who checked out the item you are looking for, or what somebody has checked out.
Confidentiality of Records
From Parkland College Policy and Procedures Manual
7.02.05 CONFIDENTIALITY OF LIBRARY RECORDS
Parkland College is committed to the protection of all Library customer's right to privacy in the use of library resources and discloses patron information to the patron only. Records of patron transactions are kept only as long as is required to collect administrative statistics and then are erased. The College, in accordance with the Illinois Local Library Act (75 ILCS 5/1-7) and the Library Records Confidentiality Act (75 ILCS 70) recognizes that library circulation records and other records identifying the names of library users are to be confidential in nature. Such records shall not be made available to any individual or to any agencies of state, federal, or local government, except pursuant to such process, order, or subpoena as may be authorized under the authority of, and pursuant to, federal, state, or local law relating to civil, criminal, or administrative discovery procedures or legislative investigative power.
Upon receipt of such process, order, or subpoena, the College will consult with legal counsel to determine if such process, order, or subpoena is in proper form and if there is showing of good cause for its issuance. If the process, order, or subpoena is not in proper form, or if good cause has not been shown, the College will insist that such defects be cured.
Overview of Services
Research and reference assistance is available during library hours by chat, phone, text, email and in-person. Librarians and other library staff will assist users in locating library materials on the shelves, instructing users in use of the library's catalog and other online databases. Our friendly librarians teach users how to find the answers and information they need.
The library makes as many materials as possible available for checkout, including books, videos, DVDs, laptops, iPads, Chromebooks, Kindles, i>clickers, headphones, video cameras, and calculators.
Desktop computers, printers, scanners, and laptops are available. In times of high demand, academic use takes precedent. Microsoft Office is available on the computers.
Interlibrary loan is a service available at no charge to Parkland students, faculty, and staff. It enables users to borrow materials owned by other libraries in the state and or other libraries throughout the country. The service is not available to Community Borrowers.
In addition, Parkland is a member of I-Share library system and has reciprocal borrowing privileges with other members.
Parkland librarians provide instruction to classes and individuals in the use of the library's services and resources. Click here to schedule one today. One-on-one instruction is usually done at the user's request; however, appointments may be made by contacting the librarians.
Affiliations and Memberships
CARLI (The Consortium of Academic and Research Libraries in Illinois)